If you have questions about Cricket or want to get more out of your wireless service, we’re here for you. Our friendly customer support team is at your service and our flexible plan and payment options will surely make you smile.
Our stores and employees are actively involved in thousands of communities across the United States. We’re proud of the work we do and hope to help each person do more of what makes them happy.
We stand for equality
Black lives matter and we have an obligation to engage on this fundamental issue of equality and fairness. It is impossible to fix a broken system overnight. But it is possible to make a change. In alignment with our parent company, AT&T, we choose to be a part of this change.
Helping Hispanics stay in touch with their family and their community, wherever they may be.
WHAT IS THE MYGLOBAL APP?
The myGlobal App lets you make payments, check data, view usage, change your plan, or add features. You can do it all on your smartphone. You can manage your Cricket account on the go with the myGlobal app.
WHAT IF I HAVE A MULTI-LINE ACCOUNT?
Each person can use the myGlobal app on their phone, logging in with the account username and password. The main account holder can choose to share the account username and password to allow other lines to view account information. Additionally, they can turn on account PIN security to limit other users from making certain account changes or purchases. By default, account PIN security is set to off. Learn more about Account PIN Security.
HOW TO SET UP MYGLOBAL APP?
Setting up the myGlobal app is simple. The app is already installed on Android devices purchased from Global Wireless You’ll need to install the app for Apple devices, or if you brought your own device. But don’t worry, we make it easy by sending a text message with the link to the app when you activate your device.